Community Trust Bank was established in 1903 in Pikeville, Kentucky. The bank currently serves communities and individuals in Kentucky, West Virginia, and Tennessee. In serving its customers, the bank has 70 banking locations in the eastern, northeastern, central and south central Kentucky, 6 bank outlets in southern West Virginia, and 4 locations in Tennessee.
With Community Trust Bank Online Banking Service, you are able to do your banking transactions around the clock. Through online banking, you can access your bank accounts 24/7 from anywhere provided you have Internet access. The Online Banking platform allows you transfer money, pay bills, and perform much more in a secure and convenient environment. The following guide will take you through the login, password-reset and enrollment steps in Community Trust Bank’s Online Banking.
HOW TO LOGIN
To access your online banking account, consider these steps:
Step 1- Access Community Trust Bank website here https://www.ctbi.com/
Step 2- In the homepage, Click on the GO button shown below in the Log In section
Step 3- Please enter your User Id in the shown field, then click Continue
Step 4- Click on the shown Continue with a security code button to proceed with a one-time security code
Step 5- Choose how you want to access the security code, then click Continue
Once you receive the security code, enter to proceed to the password-entry page.
FORGOTTEN PASSWORD/ LOGIN ID?
If you are unable to recall your online banking credentials, please consider getting in touch with the bank’s customer care on 1-888-673-2370 to request for assistance.
HOW TO ENROLL
Individual customers in Community Trust Bank can enroll in online banking through these steps:
Step 1- In the homepage, click on the shown Enroll link in the Log In section
Step 2- Choose the account your want to enroll, review the terms and conditions, tick the shown checkbox, then click the Continue button to proceed
Step 3- Please fill in the requested information in the Consumer Internet Banking Enrollment form, then click Continue
Once the bank approves your information, it will validate your online banking account.
MANAGE COMMUNITY TRUST BANK ONLINE ACCOUNT
Online Banking in Community Trust Bank allows you to take advantage of these great services:
- See your account balances
- View your transaction information
- Make Transfers
- Pay bills
Holiday Schedule for 2018 & 2019
These are the federal holidays of which the Federal Reserve Bank is closed.
Community Trust Bank and other financial institutes are closed on the same holidays.
|New Year's Day||January 1||January 1|
|Martin Luther King Day||January 15||January 21|
|Presidents Day||February 19||February 18|
|Memorial Day||May 28||May 27|
|Independence Day||July 4||July 4|
|Labor Day||September 3||September 2|
|Columbus Day||October 8||October 14|
|Veterans Day||November 12||November 11|
|Thanksgiving Day||November 22||November 28|
|Christmas Day||December 25||December 25|